Workflow

• 1. • Streamline Your Print Workflow. Deliver More Jobs, Faster.

       Our SaaS workflow platform helps print businesses to manage their orders, and keep every job on schedule.

• 1. • Manage your orders

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       VB Media comes with order flow management which has been built by printers, for printers. It keeps you in control of your orders.

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  2. • Send directly to suppliers

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       Need an order fulfilled but don't have the time to do it in-house? Easily send items to one of our integrated print trade suppliers.

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  3. • Manage your customers

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       Customers are kept 'in the loop' as their order progresses with email updates - a simple customer service solution.

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  4. • Additional integrations

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       We have integrated with numerous other services to provide a more seamless experience for your business and increasing efficiency.

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• Manage Your Orders

• 1. • Manage suppliers and in-house orders in one place

       Have an in-house production facility, or only leverage suppliers... or both? VB Media allows you to manage everything in one place

• 1. • Easy Order Flow

       Managing print jobs can get complicated, but with our platform, every order follows a simple, transparent path. From the moment it’s placed to final delivery, you can see exactly where it is at each stage.
       
       No more chasing paperwork or wondering what’s next, your whole team has real-time visibility. This means faster turnarounds, fewer errors, and a smoother experience for both you and your customers.

  2. • Add Items

       Not every order is the same, and flexibility is key. VB Media makes it easy to add new items to an order, whether they’re in-house products or sourced directly from any of our integrated suppliers via their API. This ensures you can expand your offering without adding manual admin.
       
       With supplier integrations 'baked in', you can pull in product details, pricing, and availability instantly, saving time while giving customers more choice.

  3. • Keep Track of Payments

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       Say goodbye to spreadsheets, our platform centralizes all payment information so you can see exactly what has been paid, what’s pending, and where credit accounts stand.
       
       Whether it’s a one-off card payment or an account-based customer, the status is always accessible. This not only keeps your finances organized but also helps your team provide faster, more accurate customer support.

  4. • Apply Discounts

       Running promotions or rewarding loyal customers shouldn’t require complicated workarounds. With our discount tools, you can apply special pricing quickly and easily.
       
       From seasonal offers to custom agreements for your best clients, everything is managed within the same workflow. This ensures pricing is consistent, transparent, and instantly reflected across the order.

  5. • Purchase Orders

       When outsourcing jobs or ordering materials, keeping track of purchase orders is critical. VB Media helps you generate and manage POs effortlessly, ensuring you know what’s going where at all times.
       
       Each purchase order ties directly back to the original customer order, giving you complete visibility from supplier to delivery. This reduces errors, improves accountability, and keeps your production pipeline moving smoothly.

  6. • Track The Order History

       Every order tells a story, and with our built-in order history, you’ll always know what’s happened, when, and by whom. Every update, change, or action is logged automatically, creating a full audit trail. This means if a customer has a question or a team member needs to check on progress, the details are right there.
       
       It’s all about transparency, accountability, and making sure nothing slips through the cracks.

• Send Directly To Suppliers

• 1. • Smarter outsourcing for your print business

       Seamless integrations that cut out the middleman, save time, and reduce errors

• 1. • Expand Without Extra Investment

       Connecting directly with suppliers allows you to offer a broader range of print products without needing to increase your own production capacity. Whether it’s wide-format, specialty finishing, or niche items, you can say “yes” to more customer requests without adding equipment, staff, or overhead costs.
       
       It’s a simple way to grow your business and stay competitive while keeping operations lean.

  2. • Ordering Is Easy

       Instead of rekeying order details or juggling emails, our platform sends jobs directly to your chosen suppliers with just a click.
       
       Orders flow via API integrations, meaning product specs, artwork, and delivery details are transferred accurately every time. This eliminates manual entry, reduces mistakes, and ensures your supplier gets everything they need instantly.

  3. • Save Time and Increase Efficiency

       By removing repetitive admin, your team can focus on what matters most, serving customers and growing your business.
       
       Sending orders directly to suppliers means no more double-handling, no need to go via their website to search for the product ordered by your customer, it's all done in one place.
       
       The result? Faster order turnaround, lower operational costs, and a more streamlined workflow across your entire print operation.

• Manage Your Customers

• 1. • All your customer information in one place

       Build stronger relationships with smarter tools for account management

• 1. • Centralized Customer Profiles

       No more scattered spreadsheets or disconnected records. Every customer has a dedicated profile where you can view their contact details, order history, payment status, and account preferences at a glance.
       
       This makes it easy for your team to access the right information quickly and provide a more personal, efficient service.

  2. • Credit Accounts and Payment Tracking

       Managing customer payments doesn’t have to be complicated. With built-in credit account functionality, you can set limits and track balances with ease.
       
       The status of every account is visible in real time, giving you greater control over cash flow while keeping customer transactions transparent and stress-free.

  3. • Order History and Communication

       Every order, adjustment, or update linked to a customer is logged automatically, creating a clear history you can reference at any time, giving you full visibility into past jobs and making custom pricing simple.
       
       Combined with clear communication tracking, it ensures your team always knows what’s been agreed and delivered.

  4. • Strengthen Loyalty With Personalization

       With complete visibility of a customer's buying patterns and preferences, you can create tailored offers, apply special discounts, or suggest complementary products.
       
       This level of personalization helps strengthen long-term relationships, turning one-off buyers into loyal customers who come back again and again.

• Additional Integrations

• 1. • Connect the tools you already use

       Automate everyday tasks with plug-and-play integrations that save you time.

• 1. • Artworker

       Supercharge your prepress with Artworker. Check and fix common prepress issues in minutes. Level up your proofing workflow with this amazing artwork service.

       • Visit Artworker

  2. • Xero

       Manage your finances in real time with Xero accounting software

       • Visit Xero

  3. • Quickbooks

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       A range of simple, smart accounting software solutions can help you take your business to the next level

       • Visit Quickbooks

  4. • Sage

       Manage invoicing, cash flow, tax, payments and more from anywhere, from any online device

       • Visit Sage

  5. • Ship Station

       Fulfill more orders faster, for less. Automate your workflows, bring all your orders together in one place, and get better shipping rates, with the ultimate shipping toolbox for retailers

       • Visit Ship Station

  6. • ShopVox

       Everything you need to manage your sign, print or apparel business

       • Visit ShopVox

  7. • Print Logic

       Streamline your printing business with a comprehensive management solution

       • Visit Print Logic

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